Refund Policy

At Niiks, we strive to deliver high-quality services that meet your needs. However, we understand the importance of being clear about our refund policy. Please read the terms below carefully.

General Policy

By using our services, you accept this refund policy. All services are non-refundable due to the customized nature of our digital and creative work.

  • We are a subscription-based service that you can cancel at any time.
  • Your payment covers the effort, time, and deliverables based on your requests and revisions.
  • We do not guarantee satisfaction, marketing results, or engagement, but we will work on your feedback to refine deliverables.

Deliverables

If you are not satisfied with the deliverables, we will make revisions based on your feedback. Once deliverables are approved, no further changes or refunds can be made.

Cancellation

You can cancel your subscription anytime via your account. Please note:

  • Prorated refunds are not available for early cancellations.
  • If you forget to cancel before your billing date, we cannot provide a refund.

Renewals

Our services automatically renew monthly. Once a subscription is renewed, refunds are not available, and the work for that period will continue as scheduled.

Results

We focus on delivering creative content, but we cannot guarantee specific outcomes like growth or engagement, as these depend on various factors beyond our control.

Onboarding

If onboarding is incomplete, no refunds will be issued. Payments can sometimes be converted into credits for other services.

Technical Issues

We are committed to delivering content, but we cannot guarantee scheduling or posting on third-party platforms. Any posting issues are not refundable, but we can assist with resolving them or provide the content for manual posting.

Delays

Delays caused by the client will not result in refunds or extensions. If delays are caused by Niiks, we may adjust the billing date to compensate.

Disputes and Blackmail

We do not tolerate disputes or threats to bypass this policy. Attempts to do so may result in termination of services or further action.

Credit Card Disputes

Filing a payment dispute violates our terms. In such cases, all deliverables and services will be suspended, and legal or financial actions may follow if necessary.

We appreciate your understanding and cooperation. If you have any questions, please contact us.